Go to https://www.bbc.co.uk/contact/complaints/make-a-complaint/#/Complaint
Fill in the form as below
Note each field will present itself after filling in the preceding field.
Click on continue
Fill in the form as below
Fill in your complaint using any of the examples drafts below;
Click on continue
Fill in the form with your personal details and click on continue.
Review your complaint and Submit.
BBC will send an email for you to verify your email and officially register your complaint.
IMPORTANT!! Note the complaint case number in the email subject that BBC sends you for future reference. You may need it to raise a complaint to OfCOM if the BBC’s response is inadequate.