Ofcom is the UK’s communications regulator. It regulates the TV, radio and video-on-demand sectors, fixed-line telecoms, mobiles, and postal services, plus the airwaves over which wireless devices operate.
In order to complain about the BBC, you must have a BBC complaint case number that looks like CAS-1234567-A1B2C3.
Step 1
Go to https://ofcomforms.secure.force.com/formentry/SitesFormBBCStandardsComplaints
Step 2 – BBC Programme Details
Fill in the form. See the example below;
Step 3 – Your complaint
Fill in your complaint.
Note the 2 parts to this section (description of complaint and reason for dissatisfaction). Drafts for both parts are included. Copy and paste each one in the applicable field.
Step 4 – Your details
Fill in the form with your personal details.
Click on Next.
Step 5 – Your complaint to the BBC
Go to your emails and save the response email you received from the BBC and attach it here.
Step 6 – Submit
Submit your complaint.
